Shipping Policy

Shipping and Cancellation

scrubdaddy applies the following customer standard: customers may request cancellation before shipment through support@scrubdaddyshore.shop or 512-949-5267; as a related safeguard, once a carrier has the order, the Refund Policy controls next steps.

Tracking Information

As part of the service commitment made by scrubdaddy, customers receive a tracking number once the order has shipped; at the same time, the first carrier scan may take time to appear.

Help With Shipping Problems

The operating rule used by scrubdaddy is straightforward: assistance for a carrier loss or fulfillment error is available at support@scrubdaddyshore.shop and 512-949-5267; the customer does not pay approved return freight for a delivery or quality problem.

From Order Review to Delivery

Under this policy at scrubdaddy, weekends and United States public holidays are not business days; additionally, normal order processing takes 1-2 business days; delivery in the carrier network is normally estimated at 4-6 business days after dispatch.

Address Review and Carrier Delays

For practical purposes when ordering from scrubdaddy, the address entered at checkout must be complete and accurate; additionally, carrier disruption, severe weather, peak demand, or address issues can cause delay.

United States Shipping Scope

For practical purposes when ordering from scrubdaddy, free standard shipping applies to every United States order; as a related safeguard, orders are shipped only to valid addresses in the United States.

Merchant and Contact Details

For customers shopping with scrubdaddy, the governing rule is clear: customers may also call 512-949-5267; where relevant, the published contact email is support@scrubdaddyshore.shop; additionally, the physical business address and default return address is 3300 Poinsett Hwy, Greenville, South Carolina, 29613, United States; additionally, this website is operated for customers by scrubdaddy.